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I have sent Bitcoin but it is not showing in my account

  • Modified on: Tue, 21 Nov, 2023
  • at

 

Bitcoin deposits need to be confirmed by Blockchain 3-6 times for you to receive the funds. This can typically take 1-3 hours.

 

  • Only send Bitcoin (BTC) to the address displayed on the deposit page
  • Send to the exact Bitcoin (BTC) address displayed on the deposit page
  • Do not save any of the addresses we provide you. A new Bitcoin (BTC) address is created each time you create a deposit notification.  
  • We DO NOT accept Bitcoin Cash (BCH) 

Check carefully before sending Bitcoin (BTC) as due to the digital currency protocols, transactions can neither be cancelled nor reversed once sent.Once your Bitcoin (BTC) wallet provider sends the transaction to the Blockchain, the status on the deposit page will update fromWAITING APPROVAL  to WAITING CONFIRMATION.

Please check back after some time. If you still feel there is a problem please contact [email protected]

 

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