Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.

Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.

Unverified traders can quickly update personal details for accuracy and security.

A trading account can easily be removed from your Accounts list on your KOT4X account. Follow this guide for assistance!

Follow this guide if you require guidance on transferring your funds from your KOT4X account to your live Trading Account.

Here at KOT4X, we aim to approve your account as soon as we can. If the account verification goes over 24 hours, please contact us via Live Chat on our website.

Follow this guide in order to change the leverage chosen for your Trading account on KOT4X.

Follow this step by step guide for assistance on verifying your phone number on KOT4X.

A support agent may ask you for your 6 digit support pin to help assist with your request. Follow this guide in order to locate your pin.

If you have previously uploaded documents for your KYC Verification and need to submit a new document, click on the "Documents" tab and submit your new documents.

If you are trying to verify your account on KOT4X and your documents have been rejected, please follow this guide to confirm what documents are needed for your KYC Verification.

Follow this guide for assistance on updating your marketing preferences on your KOT4X account.

If you have misplaced your Trading Platform password, you may reset it directly on KOT4X. Follow this guide for assistance.

To change the address on your account start a Live Chat by accessing kot4x.com. One of our helpful agents will assist you and change the address for you.