KOT4X x TRADELOCKER - Join the Journey

Open Your Account

KOT4X Account - Security 19

How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 11:41 AM
Can I Update/Change my Personal Details?
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Fri, 15 Mar, 2024 at 11:58 AM
How to Keep Yourself Fraud-Aware
Stay secure with KOT4X! Guard against scams: calls, emails, and SMS. Follow precautions for online safety. Your protection is our priority.
Modified on: Wed, 29 Nov, 2023 at 12:57 PM
How to Take a Live Selfie
Submitting a selfie is part of the KYC verification along with your Proof of Identity and Proof of Address documents. Simply take a clear image with your camera and you are all set!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Enable Two-Factor Authentication (2FA) via Email
Enable your 2FA via email in very simple steps. Follow this helpful step-by-step guide:
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Enable Two-Factor Authentication (2FA) on Mobile
If you Two-Factor Authentication is an essential means of security for your KOT4X account. Follow this step-by-step guide if you would like to enable it using your mobile device.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Change your Back Office Password
If you would like to change your KOT4X back office password, please take a look here.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Submit a Selfie
When you are asked to submit a general selfie on KOT4X, please follow the guidelines found in this guide to make sure that everything goes smoothly.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
Is Your Account Locked? This is What you Need to do
If your account is locked, please contact our Customer Support team via live chat or email, so they can assist you accordingly. We are available 24/7!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Take a General Selfie
There could be a time when the KOT4X team will request a selfie from you. Access this link for in-depth guidance on providing your selfie!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Enable Two-Factor Authentication (2FA) via App on Desktop
Discover how to enable Two-Factor Authentication (2FA) on your KOT4X account, which will ultimately help keep your account (including your funds) safe.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How To Use The Google Authenticator App To Set Up 2FA
This article shows you just how easy it is to use the Google Authenticator App, follow these steps to learn more!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Change the Device you Used to Set Up the 2FA
Want to change your current Two-Factor Authentication (2FA) onto another device? Here is a step-by-step guide on how to do so smoothly.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How To Disable your Two-Factor Authentication
If you are looking to disable your 2FA, please take a look at one of our examples to guide you in the right direction!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Add Additional Documents?
If you are looking to add additional documents to your KOT4X account, follow these below steps!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
Where are my funds kept?
All funds deposited on KOT4X are in segregated fund accounts. We also keep segregated accounting records in our system. Read more by clicking here.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Reset your KOT4X Back Office password
If you would like to reset your KOT4X back office password, please take a look here!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Verify/Update your Phone Number
Follow these steps to see how you can verify your number with KOT4X!
Modified on: Tue, 21 Nov, 2023 at 04:56 PM
How to Enable SMS Two-Factor Authentication (2FA)
Follow these steps to see how to enable your SMS Two-Factor Authentication.
Modified on: Tue, 21 Nov, 2023 at 04:56 PM

Can't find what you're looking for?

Let us help you!